Privacy Policy
In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you about the processing of your personal data.
Data controller
- Controller: ORKOWORO SLU
- CIF (Tax ID): B93922763
- Address: Calle Albacete, nº 4, Esc. 1, Planta 3, 41920 San Juan de Aznalfarache, Sevilla, Spain
- Email: info@orkoworo.com
Purposes of processing
The personal data you provide us through email, contact forms or other means will be used exclusively to:
- Respond to and manage your inquiries, requests or orders.
- Maintain the business relationship and provide the contracted services.
- Comply with applicable legal obligations.
Legal basis
The legal basis for processing your data is the consent you give when contacting us, the performance of a contract, or the satisfaction of legitimate interests pursued by the controller.
Recipients
No data will be transferred to third parties except by legal obligation or where necessary for the provision of the service (for example, courier companies). In such cases, you will be informed in advance and adequate guarantees will be required.
Support staff and access from outside the EEA
To handle your enquiries and manage requests, ORKOWORO SLU uses support personnel acting for and under the authority of the controller (Art. 29 GDPR). Some of this personnel may be located outside the European Economic Area. Such access takes place exclusively following ORKOWORO SLU's instructions, subject to a duty of confidentiality, and without the personnel processing the data for their own purposes.
As this is access by persons acting under the authority of the controller, it does not constitute a disclosure or an international transfer of data within the meaning of Chapter V GDPR (see EDPB Guidelines 5/2021). Nevertheless, in compliance with the principle of transparency (Art. 5(1)(a) GDPR), we inform you of this circumstance. The data remain hosted on servers located in the European Union and are not disclosed to third parties outside the controller's organisation.
Rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability at any time by writing to info@orkoworo.com, attaching a copy of your identity document. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Data retention
Personal data will be retained for as long as necessary for the purpose for which it was collected and, subsequently, for the legally required periods.